We're still open online and delivering as normal. Due to high customer demand, our delivery lead times maybe longer than usual. Our website continues to offer specific dates albeit not as soon as would normally offer. We can now offer full delivery and installation services throughout East Anglia. For more information please call 0371 2313 113
Following on from the governments decision to allow selected retailers to reopen, we have now opened the stores below:
Hall Road Norwich, Mason Road Norwich, Martlesham, Colchester, Rayleigh, Redditch, Preston, Yarmouth, Bury St Edmunds, Kings Lynn, Lowestoft, Diss, East Dereham, Ipswich Town Centre & Haverhill.
The store opening times are as follows:
Monday: 9am - 5.30pm
Tuesday: 9am - 5.30pm
Wednesday: 9am - 5.30pm ( Diss, East Dereham, Ipswich Town Centre & Haverhill store closed )
Thursday: 9am - 5.30pm
Friday: 9am - 5.30pm
Saturday: 9am - 5.30pm ( Ipswich Town Centre closes at 4:30pm )
We will keep this page regularly updated with the latest information and you can follow us on Facebook to keep up to date.
Please keep visiting this page for the latest information.
Can I order online?
Yes you can still place orders online. Following advice our delivery service will be restricted to a drop off service for the time being. This is to protect our customers and delivery colleagues.
Are you delivering to rental customers?
Existing rental customers will continue to receive service on their appliances. Delivery times may be affected because of high demand and customers will be asked if they, or anyone in their household, has been self-isolating due to Coronavirus (COVID-19). We will be delivering rental appliances to new customers but will be operating a door-step delivery service, without installation, for the time being.
How do I stay in touch?
Update on delivery service of large items
The safety of our colleagues and customers is always our top priority, but we’re taking extra precautions due to the latest government advice on Coronavirus (COVID-19).
For delivery of large items (Televisions over 55” and domestic appliances):
For delivery of smaller items
Our courier partners (DPD & APC) have all updated their delivery processes to take extra precautions due to Coronavirus. Please follow the below advice:
To see the courier partner for your delivery, please check your dispatch confirmation email (which will also include your tracking reference). Or use the links on our delivery tracking page.